We offer a 14-day return policy. This means you have 14 days after receiving your order to request a return.

To be eligible for a return, the item must be in the same condition as you received it: unused, with tags, and in its original packaging. A receipt or proof of purchase will also be required.

To start a return process, please contact us at the following address: contact@autoamoto.com

The return address will be provided to you after contacting our customer service.

If your return is accepted, we will send you a shipping label along with instructions on how and where to send your package back. Items returned without prior request will not be accepted.

For any questions regarding a return, you can always contact us at contact@autoamoto.com

Damaged or Incorrect Items

Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong product, contact us within 48 hours after delivery so we can assess the issue and find a solution. If the item was damaged during shipping, we will cover the return shipping costs.

Exceptions / Non-returnable Items

Some items cannot be returned, including customized or made-to-order products. If you have any doubts, please feel free to contact us.

Exchanges

The quickest way to get an exchange is to return the original item. Once the return is accepted, you can place a new order.

Refunds

Once we have received and inspected your return, we will notify you of the approval or rejection of your refund. If the refund is approved, it will be processed automatically via your original payment method within 10 business days.

Please note that your bank or card issuer may take some time to process the refund.

If more than 15 business days have passed since our approval, please contact us at contact@autoamoto.com

Return Shipping Costs

The return shipping costs are the responsibility of the customer. We do not provide prepaid return labels. Shipping costs incurred are non-refundable.

Contact

If you have any questions regarding this return policy, please contact us:

Auto@moto

Company Name : Premium

Company Registration Number : 98150206500015

Address : 24 rue de clichy, 75009 Paris

Phone : +33756968008

Email : contact@autoamoto.com

Opening Hours : Monday - Sunday: 9:00 AM - 7:00 PM (GMT+2)

Contact Us : Contact Page